Shipping policy

Shipping Policy – Voutag

Shipping Locations:
Voutag ships worldwide, ensuring that travelers across the globe can experience the quality and elegance of our premium aluminum luggage.

Shipping Costs:

  • We offer free shipping on orders above 1000 USD or 1000 Euro.
  • For orders below this amount, shipping fees will vary based on your location and order size. Exact costs will be displayed during checkout.

Delivery Times:
Estimated delivery times are as follows:

  • Norway: 2–4 business days
  • Europe: 3–5 business days
  • North America: 5–7 business days
  • Rest of the world: 7–10 business days

Please note that delivery times may vary depending on customs processing and local courier services.

Additional Customs and VAT Charges:
For certain countries, additional customs duties or VAT may apply when your order enters the destination country. These charges are set by the local government and are the responsibility of the recipient. Voutag is not responsible for any customs fees, duties, or VAT applied upon importation.

Shipping to High-Cost Handling Regions:
Some destinations may require higher shipping fees due to complex handling or logistical challenges. These include, but are not limited to:

  • Remote or rural areas
  • Countries with specific customs regulations requiring additional paperwork or fees

Any applicable extra charges will be calculated and displayed at checkout.

Order Tracking:
Once your order has been dispatched, you will receive a tracking number via email. This allows you to monitor your shipment in real time.

Shipping Partners:
We work with trusted international couriers to ensure your suitcase arrives safely and on time.

Shipping to P.O. Boxes:
Unfortunately, we do not ship to P.O. boxes. Please provide a valid physical address during checkout.

Lost or Damaged Shipments:
If your shipment is lost or damaged during transit, please contact us immediately at team@voutag.com. We will work with the courier to resolve the issue and ensure you receive your suitcase.

Changes to Shipping Address:
If you need to update your shipping address after placing an order, please contact us at team@voutag.com as soon as possible. Changes can only be made before the order is dispatched.

For additional questions or assistance, feel free to contact our customer service team at team@voutag.com.

Thank you for choosing Voutag—where sophistication meets seamless travel.